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COVID-19 Update 4/9/2020

We will continue to provide regular updates as we monitor this rapidly-changing health crisis to help ensure the health and wellbeing of our patients, clients and team members.
Make a Plan for Your Pet
As the number of people with COVID-19 increases daily at a rapid pace, now is the time to make plans and prepare your pets in case you need help caring for them if you become sick. Here are some tips on how to make a plan for your pet!
Website Enhancements
We’re enhancing our website to make sure you have access to the information you need. Starting this week, we will have a new feature on our website - a chat function! This new feature enables you to get answers to your questions and directs you to the information that you need 24 hours a day.
Face Mask Usage
To ensure the continued health and safety of our team members and clients, we are now taking additional preventive measures to minimize exposure between individuals and are requiring face masks to be worn by team members.
The CDC recommends that people wear masks whenever going out in public. We encourage you to wear a mask when bringing your pet to the hospital or when picking up food or medication.
The Return of The Tick
The weather is warming up and while we welcome spring after a long and cold winter, with it comes increased risks for our pets. Ticks are especially active beginning in the spring months, so make sure your pet is protected. Medication can be ordered for home or car-side delivery. Please call us to order your pet’s parasite preventative or you can order through our hospital app.
COVID-19 Positive Tiger
Many of you may have read the recent information regarding a COVID-19 positive tiger at the Bronx Zoo. In late March, one of the tigers started to demonstrate respiratory signs and over the next few days, a few of the other large cats (tigers and lions) in the enclosure were found to have similar symptoms. One of the tigers tested positive for COVID-19. It is believed that these cats became infected by a zoo employee. Currently, it is recommended that you make a plan for your pet or have someone available to care for your animals if you are ill with COVID-19. 

There is currently no evidence that people can get the virus from animals. If you want a much more detailed analysis on companion animals and COVID-19, including serology tests done on animals who lived in Wuhan during the outbreak, please visit the AVMA’s website.

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